Quick answers about Oropé's 925 sterling silver jewellery, delivery, returns and care.

Is Oropé jewellery made of real 925 sterling silver?

Yes. Oropé's silver rings, necklaces, earrings, bracelets and anklets are made in 925 sterling silver, which means the metal is 92.5% pure silver alloyed with 7.5% other metals for strength. Each product page states the metal used.

What does 925 sterling silver mean?

925 sterling silver is an alloy of 92.5% pure silver and 7.5% other metals, usually copper. Pure silver is too soft for everyday jewellery, so the small amount of alloy makes rings, chains and earrings durable while keeping the look and value of silver.

Is 925 silver jewellery safe for sensitive skin?

925 sterling silver is a skin-friendly metal that most people wear comfortably every day. If you have a known metal allergy, check the product description and remove the piece if you notice any irritation.

Does sterling silver jewellery tarnish, and how do I clean it?

Sterling silver can darken over time when exposed to air, moisture, perfume and chemicals. This is normal and removable: wipe the piece gently with a soft cloth after each use and avoid harsh cleaners. Storing it in a dry pouch or box slows tarnishing.

How should I care for my Oropé jewellery?

Remove your jewellery before showering, swimming, washing hands, sleeping or exercising. Put it on after applying perfume, lotion or makeup. Wipe it with a soft cloth after wearing and store it in a dry pouch or box away from sunlight and moisture.

How long does Oropé take to deliver?

Orders are processed within 1–2 business days and are typically delivered within 3–7 business days, depending on your location. Delivery may take longer during the festive season or due to weather and courier delays.

Does Oropé deliver across India?

Yes. Oropé ships its silver jewellery to customers across India.

How can I track my order?

Once your order ships, you receive a tracking number by email. You can also check status anytime on the Track My Order page.

Can I cancel my order?

You can cancel an order only before it has been shipped. Orders that have already been shipped cannot be cancelled.

What is Oropé's return and refund policy?

Returns are accepted only for defective, damaged or incorrect products, and the request must be raised within 24 hours of delivery. Approved returns are replaced: the replacement is initiated within 2–3 business days and delivered in 4–7 business days. Refunds are made only if the product is not received, lost in transit, wrong or damaged in shipping, and are credited to the original payment method within 7–14 business days.

How do I find my ring size?

Use the Oropé Size Guide to measure your finger and match it to the right ring size before ordering.

How can I contact Oropé customer support?

Email Support@Orope.co or call 7905635081. You can also message Oropé on Instagram at @orope.co.